Complaint Form

If you are not satisfied with a service provided by the Mental Health Foundation or are concerned with the health, conduct, or performance of a registered or unregistered healthcare provider, you can address a complaint to the MHF Incidents & Complaints Committee (INCOM).

Before filing a complaint, try talking to the department supervisor, this is often the quickest and easiest way to address your concerns or resolve the problem. The committee meet quarterly and for urgent matters more often, the secretary of the committee will confirm receipt of you complaint and notify you when to expect an answer.

Complaint Form
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General: +1-721-542-1677

Admission: ext. 513
Care at home: ext. 506/504/511
Clinic care: ext. 501
Day learning center: ext. 507
Short and long stay: ext. 507
Internships and jobs: ext. 516

Admission: +1-721-520-8422
Emergency: +1-721-520-5556

Admission: 24/7
Admission visits: 6:00pm → 7:30pm
Clinic care: Mon → Fri, 8:00am → 4:30pm
Care at home: 8:00am → 4:30pm
Day learning center: 8:00am → 3:00pm
Short and long stay visits: 6:00pm → 7:30pm
Prescriptions and refills:
Call from 9:00am → 12:00pm, or Email.

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